Q: What is a Bitcoin Faucet?
A: Bitcoin faucets are a reward system, in the form of a website or app, that dispenses rewards in the form of a satoshi, which is a hundredth of a millionth BTC, for visitors to claim in exchange for completing a captcha or task as described by the website. There are also faucets that dispense alternative cryptocurrencies. Rewards are dispensed at various predetermined intervals of time. Faucets usually give fractions of a bitcoin, but the amount will typically fluctuate according to the value of bitcoin.
Faucets are a great way to help introduce new people to bitcoin, or to your favourite altcoin. Many faucets provide information to newbies as well as offering them some free coins so that they can try before they buy, experimenting with a test transaction or two before putting real money on the line. Since this whole area is so new and a bit scary to some people, who perhaps dont quite trust it with their hard earned cash yet, this is a great way to promote digital currency and bring in new users.
Q: What is a Bitcoin?
A: Bitcoin is a payment system introduced as open-source software in 2009 by developer Satoshi Nakamoto. The payments in the system are recorded in a public ledger using its own unit of account, which is also called bitcoin. Payments work peer-to-peer without a central repository or single administrator, which has led the US Treasury to call bitcoin a decentralized virtual currency. Although its status as a currency is disputed, media reports often refer to bitcoin as a cryptocurrency or digital currency.
Bitcoins are created as a reward for payment processing work in which users offer their computing power to verify and record payments into the public ledger. Called mining, individuals or companies engage in this activity in exchange for transaction fees and newly created bitcoins. Besides mining, bitcoins can be obtained in exchange for fiat money, products, and services. Users can send and receive bitcoins electronically for an optional transaction fee using wallet software on a personal computer, mobile device, or a web application. Bitcoin as a form of payment for products and services has seen growth,and merchants have an incentive to accept the digital currency because fees are lower than the 2-3% typically imposed by credit card processors. The European Banking Authority has warned that bitcoin lacks consumer protections. Unlike credit cards, any fees are paid by the purchaser not the vendor. Bitcoins can be stolen and chargebacks are impossible. Commercial use of bitcoin is currently small compared to its use by speculators, which has fueled price volatility. Bitcoin has been a subject of scrutiny amid concerns that it can be used for illegal activities. In October 2013 the US FBI shut down the Silk Road online black market and seized 144,000 bitcoins worth US$28.5 million at the time. The US is considered bitcoin-friendly compared to other governments. In China, buying bitcoins with yuan is subject to restrictions, and bitcoin exchanges are not allowed to hold bank accounts.
Q: When do I get paid?
A: You can withdraw to your FaucetHub account as soon as you have at least 25,000 Satoshies.
Withdrawals are usually processed within 24 hours (often within minutes). If network congestion or Bitcoin fees are high we delay direct Bitcoin withdrawals and run them once a week in batches every Sunday night.
Q: What do I have to do to trigger a withdrawal?
A: Go to top of the page then click on "Withdraw" button and create a new withdrawal, after your withdrawal has been submitted you can view the status of it on the "Payment History" page.
Q: How long does it take to get my payment?
A: Withdrawals to your FaucetHub wallet are processed within 24 - 48 hours and once sent they arrive almost instantly.
Q: Can you reverse a payments that have already been sent?
A: Bitcoin payments are irreversible. Once we send a payment to the Bitcoin address you supplied, there is no way to recall it. You are responsible for making sure the Bitcoin address you supply is one you control. You can check your Bitcoin address on your Profile page.
Q: My Payment Is Under Review, Delayed or Held
My Payment Is "Under Review"
Occasionally our system will automatically flag payments for manual review. If you have been an honest user and have not been abusing the PlaySatoshi website, you have nothing to worry about and your payment will be reviewed and released, usually within 24 hours. Sometimes this process can take longer if we are experiencing a high payment volume.
My Payment Is Delayed
If you have requested a withdrawal and have not received it after 24 hours, please be patient. Occasionally our payment systems require maintenance, updates or simply need funds to be added (which can take time). We do our best to pay promptly but appreciate your patience when we have slight delays.
If you requested a direct Bitcoin withdrawal and it is delayed, please wait until Monday of the following week to submit a support ticket. Due to high fees we usually batch direct Bitcoin withdrawals every Sunday night.
My Payment Has Been "Held"
If your payment status is "Held" this means we have detected unusual activity on your account and we are holding your payment until we can do an in depth manual review. Held payments are evaluated on a case-by-case basis and opening a support ticket will not speed up the process (unless you are being honest and explaining exactly why there is unusual activity). If you have been an honest user you have nothing to worry about it.
Do not try to make up excuses for the unusual activity on your account - we have heard them all and will see right through them. The best thing you can do is be honest with us. We are people too and we will understand.
Q: Why can't I make a faucet claim?
You might be having problems making a faucet claim on Claim Satoshi for one of the following reasons...
(a) Advert Blocking
If we detect that you have blocked adverts or they aren't showing up in your web browser then we will prevent you from making a faucet claim. If any of the adverts are not showing then there must be something blocking them on your browser/device. This may be an ad-blocking browser plug-in or extension - if so, please disable your ad-blocking browser plugin/software or add this page to the exception list.
(b) Browser/Device incompatability
This faucet web site is designed to work on the broadest range of web browsers and devices possible. However it may be that your browser/device is not supported and you receive an error message when you try to claim. If so, please try a different browser or device to check that this is the problem before contacting us about it.
Q: Do you have an affiliate/referral program?
A: Yes we do. Refer your friends, enemies and everyone else to Claim Satoshi and recieve a massive 50% lifetime commission on all their faucet claims! All commission payments are paid instantly to your account.
Q: Where do I find my referral code?
A: You can find your referral code on your account page .
Q: I have lost my password or want to reset my password.
A: Go to the login page and click on the link that says Forgot Password in the login box.